Device Location Is Not Present On GIS

  • First step to solve this issue is to double check the UID the user has entered for there device to make sure it is the correct one.
  • Step two would be to check that the user does not have different versions of XR-Sense running at once. The user can check this by going into “My Programmes” then turning their head to the right to which the user would see how many versions of XR-Sense are running on there HMT device (should only be the latest version of XR-Sense running).