- If the XR-Sense application does not launch on your device, the user will have to go to “Show Notifications” on the home screen then “Dismiss All”.
- If that method does not work the user will need to delete the application and download it. This can be done by going to “My Programmes”, “Settings”, “Apps and Notifications”, XR-Sense”, “Uninstall” then “Ok”. This will delete the app from the device.
- The user will then have to redownload the latest application of XR-Sense.